Privacy Policy for SAKRECHARGE POINT ( OPC) PRIVATE LIMITED

At realpaymentin.com, accessible from https://realpaymentin.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by realpaymentin.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in realpaymentin.com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our webste Improve, personalize, and expand our webste Understand and analyze how you use our webste Develop new products, services, features, and functionality Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes Send you emails Find and prevent fraud

Log Files

realpaymentin.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Payment Data

Payment Data refers to all transaction-related data and information that is collected, transmitted, or processed as part of a payment message or instruction. This includes customer data (such as name, mobile number, email, Aadhaar Number, PAN number, etc.), payment-sensitive data (customer and beneficiary account details), payment credentials (OTP, PIN, Passwords, etc.), and transaction data (originating & destination system information, transaction reference, timestamp, amount, etc.).

User Consent, Information Collected and Purpose

When accessing, browsing, or using services on the Platform, users provide their consent for the collection, use, disclosure, storage, possession, receiving, dealing or handling of their Personal Information. In compliance with Rule 5 of SPI Rules, users specifically consent to the collection and handling of their Sensitive personal data or information for lawful purposes as stated in this policy by checking a box that affirms their consent during the creation of their Account on the Platform.

Our collection of Personal Information or Sensitive personal data or information is limited to specific, clear and lawful purposes. We use this information to provide Users with a safe, efficient, smooth and personalised experience while using our Platform. We may also collect information to improve our services and products, respond to queries or complaints related to our services, send promotional emails, conduct market research, and create new products and services. Additionally, we use this information to provide customer support services, detect and prevent error, fraud, criminal activity, abuse of our services, and technical issues. We also enforce our Terms of Conditions, provide co-branded services in affiliation with more than one corporate entity, and for other lawful purposes as described at the time of collection of Personal Information or Sensitive personal data or information.

Cookies and Web Beacons

Like any other website, realpaymentin.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read "What Are Cookies".

Retention of information

We will retain and use your Personal Information and Sensitive personal data or information until the purposes for which we collected your information are no longer applicable, and we are no longer required by applicable law, regulations, contractual obligations, or legitimate business purposes to keep your information. Furthermore, we will delete your information if its retention is not required for the establishment, exercise, or defence of any legal claim.Retention period of data till 6 months or 1 year.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of realpaymentin.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on realpaymentin.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that realpaymentin.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

realpaymentin.com Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure - You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

realpaymentin.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.